Managing for Public Service Performance: How People and Values Make a Difference Study guide
Material type:
TextLanguage: English Original language: English Publication details: UK Oxford University Press 2021Description: 340 pagesISBN: - 9780192893420
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How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative overview of public administration performance in twenty-eight EU member states, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management.
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