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Managing for Public Service Performance: How People and Values Make a Difference Study guide

Peter Leisink

Managing for Public Service Performance: How People and Values Make a Difference Study guide - UK Oxford University Press 2021 - 340 pages

How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative overview of public administration performance in twenty-eight EU member states, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management.

9780192893420


Management
Public service
Public administration
Study guide

350.07