TY  - BOOK
AU  - Peter Leisink
AU  - Lotte B. Andersen
AU  - Gene A. Brewer
AU  - Christian B. Jacobsen
AU  - Eva Knies
TI  - Managing for Public Service Performance: How People and Values Make a Difference: Study guide
SN  - 9780192893420
PY  - 2021///
CY  - UK
PB  - Oxford University Press
KW  - Management
KW  - Public service
KW  - Public administration
KW  - Study guide
N2  - How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative overview of public administration performance in twenty-eight EU member states, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management
ER  -