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  <titleInfo>
    <title>Managing for Public Service Performance: How People and Values Make a Difference</title>
    <subTitle>Study guide</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Peter Leisink</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Lotte B. Andersen</namePart>
  </name>
  <name type="personal">
    <namePart>Gene A. Brewer</namePart>
  </name>
  <name type="personal">
    <namePart>Christian B. Jacobsen</namePart>
  </name>
  <name type="personal">
    <namePart>Eva Knies</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">UK</placeTerm>
    </place>
    <publisher>Oxford University Press</publisher>
    <dateIssued>2021</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>340 pages</extent>
  </physicalDescription>
  <abstract>How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative overview of public administration performance in twenty-eight EU member states, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management.</abstract>
  <subject authority="lcsh">
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Public service</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Public administration</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Study guide</topic>
  </subject>
  <classification authority="udc">350.07</classification>
  <identifier type="isbn">9780192893420</identifier>
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    <recordCreationDate encoding="marc">260918</recordCreationDate>
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